Security Statement


ActivePrime, Inc. (“ActivePrime”) utilizes some of the most advanced technology for Internet security available today. When you access our site using industry standard Secure Socket Layer (SSL) technology, your information is protected using both server authentication and data encryption, ensuring that your data is safe, secure, and available only to registered Users in your organization.

ActivePrime leverages the authentication mechanisms of the CRM system to ensure secure access to data. A session "cookie" is issued only to record encrypted authentication information. The session "cookie" does not include either the username or password of the user. ActivePrime does not use "cookies" to store other confidential user and session information, but instead implements more advanced security methods based on dynamic data and encoded session IDs.

In addition, ActivePrime’s service offerings are hosted in a secure server environment that uses a firewall and other advanced technology to prevent interference or access from outside intruders.


Reporting security issues


If you are an ActivePrime user and have a security issue to report regarding your ActivePrime services, please visit our support page at

We believe that privately notifying vendors about vulnerabilities in their software is good for the overall security of online systems.

We take security issues seriously and will respond swiftly to fix verifiable security issues. Some of our products are complex and take time to update. When properly notified of legitimate issues, we’ll do our best to assign resources to investigate the issue and fix potential problems as quickly as possible.